While it is exceptionally rare to have a package stolen, it’s a risk that we can all reduce or avoid. Most people misunderstand the standard coverage that is offered through their shipping carrier. Basic insurance covers packages that are lost or damaged during transit. When the package is left in your mailbox or on your front porch, the shipper will not cover theft or damage after delivery is made. For this reason, we always recommend that you designate your shipping address to an address where the carrier will leave the package inside, such as a business.
We are pleased to offer our customers the benefit of Free shipping on order over $400 within the continental US. However, customers always appreciate the ability to return or exchange eligible items. Should an order be returned, the cost of shipping will be deducted from the refund or exchange. We want you to buy with confidence in our product quality & service every time. Whatever stock items you purchase, can be returned with in 30 days of purchase, as long as it is brand new & in original condition with tags & packaging.

Items that have been altered or customized in any way can not be returned. For example: engraved name tags, embroidered polos, printed t-shirts & hemmed pants can not be returned. Once these items have been altered they can not be returned unless they are found to be defective & that requires the evaluation & acceptance of the manufacturer.

Defective items are extremely rare, but if you feel that you have received a defective item, please email us regarding your concern & we will see how we can best help you.

Also, shipping is not an item. Shipping can not be returned. Meaning, shipping costs can not be refunded simply because you are sending an item back for return or exchange. If your item is found to be defective then we can cover the cost of shipping when the item is replaced at no cost to you.

If you have purchased an item & found it to be too small or too large, please email us regarding your request for exchange to see how we can best help you.